
Rule 1, Do not abase yourself to the privileged buyer.
It should be acknowledged that I'm really a little bit afraid to face that guy named Jeffrey Jiang, an American cowboy style experienced buyer, from Staples China buying office. I can even feel his offensive breath through the phone conversation sometimes. Nevertheless, Molly showed me how to complete a concise but persuasive presentation with professional confidence. I saw three ineloquent faces at beginning turned to satisfied expression at last.
Rule 2, Say "yes" not so soon.
It is common sense that no one sales is ever trained to say "no" in any circumstances to customers. But it is truly an art rather than a strategy to say "yes". "Keep them wait for your nod. Buyers usually don't treasure the bargain without any effort." With this tip from William, I found it's worthy to cultivate buyer's patience on our commitment. It just works!!!
Rule 3, Grant the right propriately.
I feel so fortunate to work with such brilliant superiors, Molly and William. As a subordinate, I was supported and respected well enough to do final decision of today's counteroffer to Staples. Jeffrey with his two assistants seemed more respect my opinion also at the end of the meeting. I felt so good.
This is not the end of the story. I'm on the way to approach tomorrow.
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